Managing your gas bill is now easier than ever with the SSGC Customer Connect App. Whether you’ve missed your bill or want to monitor your monthly usage, this mobile app gives you everything you need in one place. In this guide, we’ll show you how to use the app step by step with simple language so you can check your SSGC online bill, download the PDF, and even pay your gas bill without any problem.
The SSGC Customer Connect App is officially launched by the Sui Southern Gas Company for its customers in Sindh and Balochistan. If you’re tired of late bills or going to customer centers, this app will save you time and help you stay updated every month.
Benefits of Using SSGC Customer Connect App
- View your SSGC online bill anytime
- Download your duplicate gas bill in PDF
- Monitor your gas consumption
- Get billing history and due dates
- Pay your gas bill through connected options
- Register complaints and check status
- Save multiple customer numbers
- Available on both Android and iOS
You can also check SSGC bill online if you want a quick look at your current bill.
Step-by-Step: How to Use the SSGC App
Using the app is simple. Follow the steps below and you’ll never miss your bill again.
Step 1: Download and Install the App
- Open Google Play Store or Apple App Store
- Search for SSGC Customer Connect App
- Tap on Install
- Wait for the app to download
Step 2: Open the App and Sign Up
- Tap the app icon after installation
- Choose Sign Up if you’re a new user
- Enter your Customer Number, CNIC, and Email Address
- Set a password and tap Register
- You’ll receive a confirmation email or SMS
Step 3: Log In to Your Account
- Open the app again
- Enter your email/username and password
- Tap Login
- You’ll be taken to your dashboard
Step 4: Add Your Customer Number
- Tap on Add New Connection
- Enter your 10-digit Customer Number (found on your bill)
- You can save multiple customer numbers for family or rental properties
Step 5: View Your Current Bill
- On the dashboard, you’ll see your bill summary
- It shows:
- Bill amount
- Due date
- Previous payment history
- Current meter reading
- Tap Download PDF to save your bill
Step 6: Pay Your SSGC Bill
- Tap on the Pay Bill option
- You will see different options like:
- Easypaisa
- JazzCash
- Online banking
- Select your preferred option
- Enter your details and complete the payment
SSGC App Dashboard Overview
| Feature | Function |
|---|---|
| Bill Summary | Shows your current and previous bill |
| PDF Download | Lets you download your duplicate gas bill |
| Usage History | Displays monthly gas consumption |
| Complaint Section | File a complaint or track complaint status |
| Multiple Connections | Add more than one customer number |
| Notifications | Alerts for bill due dates and gas saving tips |
Why People Are Using SSGC App in 2025
- Paperless Bills – Over 70% of SSGC users have shifted to digital bills.
- Faster Payments – More than 60% pay their bills via mobile apps.
- Gas Monitoring – Customers now track monthly usage to avoid overuse.
- Complaint Tracking – Users can check the live status of their complaints without calling helplines.
Common Errors and How to Fix Them
- Login Failed – Make sure your internet is working and your password is correct
- Bill Not Showing – Try refreshing the dashboard or re-enter your customer number
- App Crashes – Update the app to the latest version
- Unable to Register – Your email may already be registered. Try the “Forgot Password” option
Tips to Save Gas Using the App
- Use the Usage History section to see when you use the most gas
- Set reminders to avoid usage during peak hours (6-9 AM & 6-9 PM)
- Monitor your meter reading regularly
- Report suspected leaks directly through the app
Frequently Asked Questions
Q: Is the SSGC Customer Connect App free to use?
Yes, the app is completely free and available for Android and iOS users.
Q: Can I add more than one gas connection in the app?
Yes, you can add multiple customer numbers in the app.
Q: How do I receive notifications?
Make sure you allow notifications when you install the app. You’ll receive alerts about bills, due dates, and outages.
Q: Can I pay my bill using the app?
Yes, the app supports Easypaisa, JazzCash, and other online payment options.
Q: What if I forget my login password?
Use the “Forgot Password” option on the login screen to reset your password easily.
Conclusion
The SSGC Customer Connect App is a simple, fast, and secure way to manage your Sui gas bill from your phone. Whether you need to check your current bill, download the PDF, or make a payment, everything is now just a few taps away. With real-time alerts, easy registration, and full control over your account, this app makes your life easier.